{"id":3,"date":"2024-08-01T13:36:40","date_gmt":"2024-08-01T13:36:40","guid":{"rendered":"http:\/\/hymi.ae\/?page_id=3"},"modified":"2025-06-08T15:02:31","modified_gmt":"2025-06-08T11:02:31","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/hymi.ae\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h4 style=\"text-align: right;\">At HYMI Infinity General Trading LLC, we are committed to ensuring customer satisfaction. That\u2019s why we offer a flexible return policy under the conditions outlined below:<\/h4>\n<div>\u00a0<\/div>\n<h2><strong>1. Return Period<\/strong><\/h2>\n<div>\u00a0<\/div>\n<div>Customers may request a return within seven (7) days from the date of receiving their order.<\/div>\n<div>\u00a0<\/div>\n<h2>2. Return Conditions<\/h2>\n<div>\u00a0<\/div>\n<div>To be eligible for a return, the following conditions must be met:<\/div>\n<div>\u00a0<\/div>\n<div>The product must be unused and unopened.<\/div>\n<div>\u00a0<\/div>\n<div>The product must be in its original condition, with full packaging and tags intact.<\/div>\n<div>\u00a0<\/div>\n<div>A proof of purchase (order number or invoice) must be provided.<\/div>\n<div>\u00a0<\/div>\n<div>\u00a0<\/div>\n<h2>3. Non-Returnable Products<\/h2>\n<div>\u00a0<\/div>\n<div>The following products are not eligible for return:<\/div>\n<div>\u00a0<\/div>\n<div>Products that have been opened or used.<\/div>\n<div>\u00a0<\/div>\n<div>Products damaged due to misuse or improper storage.<\/div>\n<div>\u00a0<\/div>\n<div>Products sold as part of final sales or special promotions, unless defective or incorrect.<\/div>\n<div>\u00a0<\/div>\n<div>\u00a0<\/div>\n<h2>4. Return Procedure<\/h2>\n<div>\u00a0<\/div>\n<div>To initiate a return, please follow these steps:<\/div>\n<div>\u00a0<\/div>\n<div>1. Contact our customer service team via email or WhatsApp.<\/div>\n<div>\u00a0<\/div>\n<div>\u00a0<\/div>\n<div>2. Provide your order number, the reason for return, and photos of the product (if applicable).<\/div>\n<div>\u00a0<\/div>\n<div>\u00a0<\/div>\n<div>3. Our team will review your request, provide the return address, and confirm the next steps.<\/div>\n<div>\u00a0<\/div>\n<div>\u00a0<\/div>\n<div>\u00a0<\/div>\n<h2>5. Return Shipping Costs<\/h2>\n<div>\u00a0<\/div>\n<div>Customers are responsible for return shipping fees, unless the item is incorrect or defective.<\/div>\n<div>\u00a0<\/div>\n<div>If a defect is confirmed, the company will cover the full return cost or provide a replacement at no extra charge.<\/div>\n<div>\u00a0<\/div>\n<div>\u00a0<\/div>\n<h2>6. Inspection &amp; Refund<\/h2>\n<div>\u00a0<\/div>\n<div>Once we receive and inspect the returned product:<\/div>\n<div>\u00a0<\/div>\n<div>A refund will be issued using the original payment method within 7\u201314 business days, or<\/div>\n<div>\u00a0<\/div>\n<div>A replacement product will be sent based on the customer\u2019s preference and stock availability.<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hymi.ae\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hymi.ae\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hymi.ae\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hymi.ae\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hymi.ae\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":0,"href":"https:\/\/hymi.ae\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"wp:attachment":[{"href":"https:\/\/hymi.ae\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}