FAQ
1. What are your official working hours?
Our company operates from Sunday to Thursday, 8:00 AM to 6:00 PM (UAE time).
2. Where are your offices and branches located in the UAE?
Our main office is located in Al Musannid, Sharjah, United Arab Emirates. You are welcome to visit our branch to explore our products and services.
3. How can I place an order through your website?
You can easily place orders by adding products to your shopping cart and proceeding to checkout using your preferred payment method.
4. What payment methods do you accept?
We accept credit and debit cards, cash on delivery, and local bank transfers.
5. Do you offer shipping within the UAE and internationally?
Yes, we offer fast shipping across the UAE and international delivery to many countries.
6. How can I track my order status?
Once your order is confirmed, you will receive an email with a tracking number, which you can use to check the status of your shipment on our website.
7. What is your return policy?
You can return unused and unopened products within 14 days of receiving your order, provided they are in their original condition and packaging.
8. How can I contact your customer service team?
You can reach us via phone or email. All contact details are available in the “Contact Us” section of our website.
9. Do you offer any promotions or discounts?
Yes, we regularly offer special discounts and promotions. Subscribe to our newsletter and follow us on social media to stay updated on our latest deals.
10. How can I get more information about your products?
You can view detailed information for each product on our website. For further inquiries, our customer support team is ready to assist you through our available communication channels.